Customer satisfaction is very important to us at Huxlow.
All items are carefully checked before posting however if an item does arrive with a product fault we will happily send a replacement upon evaluation of the fault. Please email us at firstname.lastname@example.org within 7 days of receiving your order. If a replacement item cannot be sent we will issue a store credit.
Please note all sales are final and we do not refund for change of mind.
Please make yourself fully aware of all pre-order and turnaround times before ordering. If your order is urgent please contact us prior to placing the order.
To complete your return, we require a receipt or proof of purchase.